Incident Reporting – Office of Information Technology

Report work-related cyber security incident information to your agency Information Security Office (ISO). If your agency does not have an ISO, the Office of Information Technology (OIT) Customer Service Center Help Desk at 334-242-2222 or email Help.Desk@oit.alabama.gov. The following information should be included when reporting a cyber incident.

Incident description
Personnel name reporting incident
Date, time, and method of incident discovery
Number of systems or sites involved in incident
Incident response actions taken to secure or possibly restore the system or data

Businesses

Businesses may have specific incident response and reporting procedures, and those procedures should take precedence over the information provided here.

Citizens

Internet-related crimes should be reported to law enforcement authorities at the appropriate level (local, state, federal, international) depending on the nature and scope of the crime. Reported incidents assist law enforcement entities as they search for connections and trending patterns among cases, crimes, and victims.

Links to Organizations

The following organizations accept and investigate reports of possible Internet-based crimes:

Federal Trade Commission (FTC) – https://reportfraud.ftc.gov/#/
Cybersecurity & Infrastructure Security Agency (CISA) – https://www.us-cert.gov/forms/report
FBI Internet Crime Complaint Center (IC3) – https://www.ic3.gov/complaint/default.aspx/
Internal Revenue Service (IRS) – https://www.irs.gov/privacy-disclosure/report-phishing
National Center for Missing and Exploited Children (NCMEC) – https://report.cybertip.org/
US Department of Justice – https://www.justice.gov/criminal-ccips/reporting-computer-internet-related-or-intellectual-property-crime

Disclaimer: These links are provided for informational purposes only and should not be construed to represent State policy or Law, nor do they represent any endorsement that the State of Alabama favors the services performed by these organizations over any other organization offering similar services.